Terms and Conditions

1. Introduction

These Terms and Conditions govern the use of services provided by Borders Hub CIC, a community interest company committed to promoting creativity, upcycling, and artistic education. By participating in our activities, workshops, or using our services, you agree to comply with these terms.

2. Definitions
• "Company" refers to Borders Hub CIC.
• "User" refers to any individual or organisation using our services.
• "Services" refer to workshops, retreats, events, and other community-based activities organised by Borders Hub CIC.

3. Participation in Workshops and Events
• All bookings must be made in advance and are subject to availability.
• Payment must be completed before participation unless otherwise agreed.
• Participants must follow safety instructions and respect the workshop environment.
• Borders Hub CIC reserves the right to refuse participation to anyone behaving in a disruptive or unsafe manner.

4. Refunds and Cancellations
• Cancellations made at least 14 days before an event will receive a full refund.
• Cancellations made within 7-14 days will receive a 50% refund.
• No refunds will be issued for cancellations made less than 7 days before the event.
• If Borders Hub CIC cancels an event, a full refund or alternative date will be offered.

5. Liability and Responsibility
• Borders Hub CIC is not liable for personal injury or loss of property during workshops and events, except in cases of proven negligence.
• Participants should ensure they are fit to take part in physical activities involved in workshops.

6. Use of Materials and Artwork
• Any materials provided during workshops remain the property of Borders Hub CIC unless specified otherwise.
• Artwork created during workshops remains the property of the participant unless other agreements are made.
• Borders Hub CIC reserves the right to photograph workshops for promotional purposes unless a participant requests otherwise.

7. Accommodation for Retreats
• Guests are responsible for their own food arrangements beyond the provided continental breakfast.
• Damages to accommodation or facilities caused by a participant may incur additional charges.

8. Data Protection and Privacy
• Borders Hub CIC complies with the General Data Protection Regulation (GDPR).
• Personal information collected during bookings will only be used for communication and service provision.
• Participants can request data removal at any time.

9. Amendments to Terms
• Borders Hub CIC reserves the right to update these terms at any time.
• Users will be informed of significant changes via our website or email.

10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact Borders Hub CIC via support@thebordershub.com.

By engaging with Borders Hub CIC services, you acknowledge and agree to these Terms and Conditions.